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Background checks, fingerprint scans and
government-trained security agents manning the doors - welcome to Corporate
America 2006.
Roughly $60 billion a year is lost to industrial espionage because all it
takes is one successful spy to alter the fate of a company or even an industry,
security experts told the Daily News.
"Something like 70% of a company's value is tied up in proprietary
information and it's also where a company is at its most vulnerable," said
John Villines, an Atlanta-based security consultant. "Today, if we had a
threat level assigned to this problem, it would be 'red.' "
Last week's arrests of a 28-year-old Bronx man and two alleged accomplices -
including an administrator at Coca-Cola - for trying to sell the soft-drink
giant's secrets to Pepsi underscored the risks that even the most successful
companies face.
In the Coke case, Ibrahim Dimson allegedly convinced one of his accomplices
to stash secret documents in a Girl Scout cookie box. They then requested $1.5
million from PepsiCo to see the confidential files, authorities said. Rather
than pay, Pepsi executives called the FBI.
Unlike Dimson, the accused thieves are not always caught.
In February 2005, hackers stole the personal information of 145,000 customers
at ChoicePoint, a major supplier of ID and credit verification services. The
theft caused ChoicePoint to lose business and pay $26.4 million in fines and
legal fees.
"Espionage is an ever-present problem," Villines said. "And
it's not just people hacking in, but current employees, former employees,
contractors and vendors who pose the biggest risk."
To prevent a mole from leaking information, consultants urge corporations to
set up elaborate background checks that include thorough interviews with former
employers. Experts also counsel executives to be mindful of disgruntled workers.
"Corporations should profile their employees to determine who could be
the biggest threat," said James Dallas, president of Dallas Security
Investigations, based near Philadelphia. "The most important factors are
their length of service and if they believe they have been mistreated."
Impressive physical security is encouraged. Visitor passes embedded with ID
chips, laptops with sophisticated encryption systems and other modern technology
are a powerful weapon in combatting thieves.
"If we're talking a formula, like in the Coke case, that is the
lifeblood of a company, it must be handled like a piece of gold," Dallas
said. "It must be locked in a safe place - or better yet divided into
pieces and put in several safe places.
"No assistant should even see it, only the top executives should have
access."
Some companies even hire teams of experts, usually ex-FBI agents, to act as
"sneakers" who try to steal the company's own information or assets as
the ultimate test of the corporation's defenses. The teams then report their
findings and security adjustments are made.
"No measure is too drastic," Villines said. "The bad guys keep
adapting and companies need to too."
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